Add Public Notes to Order Lookup Page

Overview:

Adding the Public Notes to the order lookup page is quick and easy!

If you wish to add the Public Notes to the Order Lookup that the customer will see, simply follow the few steps listed below:


Find the Order Lookup Settings

Open the Custom Order Status by W3 admin in the apps section of your Shopify store and navigate to the Website Lookup Form on the Dashboard, and then select Order Detail Design.

Edit Order Detail Template

Click inside the Order Detail Template HTML editor to move your cursor inside the editor. 

Note: 

You can press F11 when your cursor is inside the editor to enter full screen editing

Press Esc to exit full screen editing mode

Search for order-lookup-order-note in the HTML editor


The snippet should look like the following:<div class="order-lookup-order-note">Note: <span>{{note}}</span></div>


After the closing span (</span>) and before the closing div (</div>) of the line paste the following app shortcode. You can also add a title here to differentiate between the cart notes and the notes assigned by the app.


{{w3_public_notes}}

The snippet should now look like the following:
<div class="order-lookup-order-note">Note: <span>{{note}}</span>{{w3_public_notes}}</div>

Save!

Click Save at the top of the Order Detail Design page to make the changes live.

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